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Frequently asked questions

Do guests need an app?

No. Scan the QR with a phone camera. The menu opens in a browser.

Does a price change require a new QR?

No. Product edits appear in your published menu. Design drafts become visible only after you publish them.

When can guests place orders?

The restaurant must enable ordering and publish its menu, and the guest must open an active table QR.

Are online payments available?

Guest orders are currently paid at the restaurant. Platform subscriptions are confirmed by an administrator.

Do all templates support the same features?

Yes. Search, languages, product details, and the cart are shared. The presentation and layout differ.

Can staff access another branch?

Only within their assigned permissions. Cashiers see orders for their assigned branches.